Case studies

Penta Hospitals is building a stable network of healthcare facilities to provide comprehensive care across disciplines. It covers healthcare from outpatient specialists through acute care to follow-up and long-term care. It owns or operates five acute care hospitals, two aftercare hospitals, its own network of outpatient facilities and dozens of ALZHEIMER HOME residential social service facilities.

With a total of 31 specialized ALZHEIMER HOME homes, Penta Hospitals is the largest private provider of residential social services in the Czech Republic. The company is part of the multinational healthcare group Penta Hospitals International, which is one of the largest healthcare providers in Central Europe.

In January 2022, Penta Hospitals asked us to propose a solution for payroll and HR issues in connection with the acquisition of twelve Alzheimercenters from Creditas, an investment company that used our Nugget SW. Despite the fact that Penta Group had been working in a different software environment until then, they decided to work with us. The decisive factors for the company's management were not only our experience in the field of social services, transparent licensing and pricing policy, a plan for further development of the system, but last but not least the ability to adapt the program to their needs.

The project, which started in February 2022, included linking the systems with accounting, attendance systems, data warehouses and ERP, as well as specific modifications to Nugget SW according to Penta Hospitals' needs. The entire implementation process was divided into seven separate parts, some of which ran concurrently and others directly related to each other.

A separate chapter was the transfer of data from individual centres. This was a rather demanding process, because the structure and processing logic of the individual centres included in the new organisation was changing. Moreover, the project did not only include the actual transfer of data, but also their subsequent control, setting up user permissions, transferring employees between individual centres, ensuring registration and deregistration for health insurance companies, etc. The transfer was therefore carried out in four waves.

Thanks to precise coordination, detailed planning and excellent cooperation between the teams of both parties, we successfully completed the project of integrating Alzheimercenter into Penta Hospitals within the predetermined deadline. Based on this experience, the management of Penta Hospitals then decided in November 2022 to transfer other Penta Hospitals and Hospital Vršovice centres to our payroll and HR system Nugget SW.

• February 2022: installation of Nugget SW
• February-March 2022: first phase of Nugget SW modifications
• March-July 2022: data transfer of individual centres
• December 2022: implementation of other Alzheimercenter and Vršovice Hospital
• December 2022-March 2023: implementation of modifications in Vršovice Hospital

CPI Property Group („CPI“) is a leading Czech real estate group engaged in property development, investment and management. The Group has been operating on the Czech and Slovak markets since 1992 and develops its activities in the field of residential real estate, office buildings, retail, hotels and logistics centres.

In September 2021, CPI asked us to meet in person and demonstrate our HR Portal solution. As part of the requirement to digitise processes across the Group, CPI's management was also looking for a suitable solution for HR management. Their idea included a simple yet comprehensive system that could be accessed from a mobile phone and would enable electronic management of most internal HR processes.

The existing system did not provide the CPI Group with sufficient flexibility and development in the area of digitalisation. We introduced a comprehensive solution in the form of an HR Portal, an online application for a complete solution to the issue of annual settlements and monthly tax rebates (Payminator) and the payroll and HR system Nugget SW. CPI was impressed with our proposed solution and together we defined further sub-requirements for additional individual development.

In the first phase, we set up a working group. For our part, it consisted of a project manager, an implementation manager, a team of consultants, a software architect and a team of developers. On CPI's side, the project was actively participated in by the expert guarantors of the individual solution areas and the project manager. Together, we prepared and agreed on a schedule for the implementation and setup of the system, as well as a schedule for the development of individual modifications.

• Phase 1 - implementation November 2021 - February 2022
• Phase 2 - Implementation May 2022 - December 2022